askmyGP

Wincanton Health Centre uses askmyGP to support our patients with their ailments and questions. Before you submit a request, please read the following:

The practice team will try to accommodate patient preferences where possible however, request assignment & resolution method may be determined by clinical judgement.

askmyGP should never be used within an emergency.

Patients will be contacted by the practice within 2 working days of submitting a request, or more quickly if considered urgent.

 

askmyGP is open daily from 7:30am - 6:30pm

To discuss a problem with a member of the surgery team, please click the image below to use askmyGP.

Requests are triaged by the clinical team. We aim to respond to urgent requests as soon as possible and within 48 hours. With non urgent requests, our aim is to respond within 7 working days, at busy times this may be longer. Thank you for your understanding.

REMEMBER you don’t always need to submit a request.

Patient Access can be used to order or obtain advice about repeat prescriptions and test results. Alternatively, the following guidance may help you identify a more appropriate setting for your need.

Self Care

Care for yourself at home

Minor cuts & grazes
Minor bruises
Minor sprains
Coughs & colds

Click for information

Pharmacy

Local expert advice

Minor Illnesses
Headaches
Stomach upsets
Bites & Stings

Click for information

NHS 111

Non-emergency help

Feeling unwell?
Unsure?
Anxious?
Need help?

Click for information

GP Advice

Out of hours: Call 111

Persistent Symptoms
Chronic pain
Long term conditions
New Prescriptions

Click for information

UTC

Urgent Treatment Centres

Breaks & Sprains
X-rays
Cuts & Grazes
Fever & Rashes

Click for information

A&E or 999

For emergencies only

Choking
Chest Pain
Blacking Out
Serious Blood Loss

Click for information